Why Choose Faversham Linen Services?
Based on feedback from our customers – both old and new.....
You can rely on our quality...
Even before the building of our new laundry we have always invested heavily in the latest laundry machinery available - specifically designed to improve efficiency whilst achieving the highest possible standards of cleaning and finishing.
In addition to plant and equipment we also maintain the quality of our linen stocks. We only use proven suppliers, and apparently have a reputation for being very fussy about quality (and are actually quite proud of this).
You can rely on our deliveries.
All our vehicles are tracked and our service support team are able to contact our drivers at all times..
We have always operated with sufficient linen stock and spare production capacity to prevent delays caused by normal day to day production issues or short term fluctuations in demand, however if the worst happens and a delay is predicted we contact our customers immediately and ensure all possible actions are taken to minimise any disruption
You can rely on our people
The best service can only come from the best staff and at Faversham we have a loyal and hardworking team that understands the standards our clients expect and actually do care
- We realise how essential it is to our customers that clean laundry is delivered on time
- We don't believe in letting customers down by cutting corners or taking chances with their service
- We will let you know if there is a problem and we will phone you back
We are easy to deal with...
A number of our recent customers have commented that their previous linen or workwear providers had appeared somewhat inflexible in the face of changes in requirements - and demonstrated what could be taken as a “take it or leave it” approach towards their service.
As a family owned and managed business we have no remote shareholders to satisfy - any of our staff or customers can quickly get hold of a Company Director or Owner if needed.
With easy access to decision makers our sales and service team are able to offer flexible solutions that absolutely reflect the needs of individual company’s circumstances.
And finally - you can trust us...
We are passionate about business integrity and believe in fair and transparent service contracts – our customers stay with because of our flexibility and service quality – not restrictive contract terms hidden in the small print.
We understand the value of long term relationships – with many of our customers having been with us for several decades.